Return and Exchange Policy \u2013 \u200b\u200bTharaya Home
At Tharaya Home, we are committed to providing a unique and convenient shopping experience for every bride preparing to furnish her home. Therefore, we offer a flexible return and exchange policy to ensure your complete satisfaction with your purchases.<\/p>\n\n\n\n
First: Return and Exchange Conditions
Returns or exchanges can be requested within a maximum of 14 days from the date of receiving the order.<\/p>\n\n\n\n
The product must be:<\/p>\n\n\n\n
In its original condition and unused.<\/p>\n\n\n\n
Unopened (for electrical and electronic products).<\/p>\n\n\n\n
In its original packaging and undamaged.<\/p>\n\n\n\n
Accompanying the invoice or proof of purchase.<\/p>\n\n\n\n
In the event of a manufacturing defect or receipt of the wrong product, Tharaya Home will bear all shipping costs.<\/p>\n\n\n\n
Second: Products Not Eligible for Return or Exchange<\/p>\n\n\n\n
Electrical products that have been used or opened.<\/p>\n\n\n\n
Products displayed as “final clearance offers.”<\/p>\n\n\n\n
Small household items (such as small kitchen utensils or accessories) if they have been used or opened.<\/p>\n\n\n\n
Any product damaged due to misuse or failure to follow operating instructions.<\/p>\n\n\n\n
Third: Order Process
Contact us via email at support@tharayahome.com or through the “Contact Us” form.<\/p>\n\n\n\n
Please provide us with your order number, product name, and the reason for your return or exchange request.<\/p>\n\n\n\n
We will contact you within 1\u20132 business days to confirm your order and explain the shipping procedures.<\/p>\n\n\n\n
Fourth: Refund Policy
After we receive the product and verify its condition, a refund will be issued to the same payment method within 7\u201314 business days.<\/p>\n\n\n\n
If payment was made upon delivery, the refund will be processed via bank transfer or e-wallet.<\/p>\n\n\n\n
Shipping fees are non-refundable except in cases of error on our part.<\/p>","protected":false},"excerpt":{"rendered":"
Return and Exchange Policy \u2013 \u200b\u200bTharaya HomeAt Tharaya Home, we are committed to providing a unique and convenient shopping experience<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/tharayahome.com\/ar\/wp-json\/wp\/v2\/pages\/12","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tharayahome.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tharayahome.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tharayahome.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tharayahome.com\/ar\/wp-json\/wp\/v2\/comments?post=12"}],"version-history":[{"count":2,"href":"https:\/\/tharayahome.com\/ar\/wp-json\/wp\/v2\/pages\/12\/revisions"}],"predecessor-version":[{"id":11105,"href":"https:\/\/tharayahome.com\/ar\/wp-json\/wp\/v2\/pages\/12\/revisions\/11105"}],"wp:attachment":[{"href":"https:\/\/tharayahome.com\/ar\/wp-json\/wp\/v2\/media?parent=12"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}